General terms & conditions

General Terms


The Buyer is obliged to get acquainted with Warranty Claim Policy and General Terms and Conditions of Sale before ordering any goods at euroholds webshops, who is property of PRETOICA S.L, with VAT number: ESB98119118 is based in Valencia, Spain.


I. Confidentiality and protection of information


Seller declares that all personal data are confidential and will only be used for the execution of the contract with the Buyer and these data will not be made public or provided to third parties etc. with the exception of data needed for transportation of the goods or the method of payment concerning the goods ordered (use of name and shipping address).


II. Order processing


  • All orders are considered binding.

  • The Seller is entitled to change this price in view of actual situation on the market and depending on the foreign currency exchange rate development.

  • If the prices of the goods are changed during the processing and sending, Buyer will get the goods for the prices when he made the order.

  • Seller reserves the right contact the Buyer by email to verify or clarify the order, in case of a higher order value, any missing or inaccurate data, etc.   


    III. Payment Terms & methods

    1.-International transfer

    Our web calculates automatically the cost of goods and shipping, and International account number is sent by e-mail to the Buyer for the payment:

    Bank name BANKINTER

    Account IBAN ES6801280627140100020533



    3.-Credit Card


    IV. Terms of delivery


    Delivery through a shipping company:

    Goods can be send to the Buyer by a shipping company. The shipping company guarantees the delivery of the shipment anywhere in EUROPE within 1-7 working days. Delivery time is between 8 a.m. – 5 p.m. Seller reserves the right to grant an extension in special cases arising from force majeure or in cases where no objective reasons can be made in the expected delivery time. In this case, the customer will be notified. Seller reserves the right to refuse an order in case of speculative nonstandard composition or quantity.

    1. Place of delivery is the address, which the Buyer states in the order form (shipping address).

    2. Part of the order goods is the invoice – further on referred as warranty certificate.


    Before accepting the shipment from the forwarder the Buyer is obliged to check the state and condition of shipment (number of packages, damage of box) as per the accompanying delivery note and to refuse to accept incomplete or damaged shipment. Damaged or incomplete shipment must be reported with photos and order number to the e-mail address the next 24h. After 48h he has no right to make a subsequent warranty claim to the agency courier on the damaged or incomplete shipment.



    V. Warranty


    Conditions of warranty on goods are governed by Sellers Warranty Claim Policy and by legal regulations in force in Spain and UE Zone.


    VI. Final provisions


    The Seller reserves the right to change these General Terms and Conditions without previous notice.


    Euroholds Group